Online shops in the Netherlands

Since 28 June 2025 the European Accessibility Act applies to e-commerce in the EU. In the Netherlands the ACM (Authority for Consumers and Markets) supervises it for online shops.

Shops are expected to meet the accessibility requirements, which in practice are tested against WCAG (EN 301 549), and to publish information about how their service meets them. Micro-enterprises are exempt from the service requirements.

How we help

An audit of your key templates, fixes on a copy of your theme (or a patch for your developer), a re-test and an accessibility statement. Reports and calls are in English.

This page is general information, not legal advice.